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Legal warning

Identity of the web owner

Supperstudio S. L. is the web owner, located on Calle Lamana, 2. 48003 Bilbao (Vizcaya). hola@youngandbeautifood.com.

Acceptance of Terms of Use

These Conditions (hereinafter referred to as Legal Notice) aim to regulate the use of this Website; its owner is making it available to the general public at youngandbeautifood.com.

When this Website is used by a third party, he/she becomes a site user and that means that as a user he/she fully accepts each and every condition included in this Legal Notice.

Through the Website the owner may offer services or products that may be subject to certain particular conditions of their own which, depending on the case, may substitute, complement and/or alter these Conditions; the User will be duly informed about them in each specific case.

Correct use of the website

The User agrees to use the Web, content and services in accordance with the law, this Legal warning, good customs and public order. Likewise, the User is required to refrain from using the Website or the services that are rendered through it for illegal aims or purposes or ones that infringe the content of this Legal Notice, and which could harm the interests or rights of third parties, or which could in any way harm, disable or impair the Website or its services, or prevent normal use of the web by other users.
The User expressly agrees not to destroy, alter, disable or otherwise, damage data, programs or documents and other items found in this Web site. The User agrees not to hinder access of other users to access service through mass consumption of computing resources through which the owner of the Web provides the service, as well as actions that damage, interrupt or generate errors in such systems.
The User agrees not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the owner of the website or third parts.

Advertising

Part of the Site may contain advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that material submitted for inclusion on the Website complies with laws in each case can be applied. The holder of the Web will not be responsible for any error, inaccuracy or irregularity that may contain advertising content or sponsors.
In any case, for any claim related to advertising content inserted into this Website can contact the following email address: hola@youngandbeautifood.com.

Intellectual property

All rights of intellectual property of this website and the various websites belonging to it, as well as the elements contained therein and on their websites (including but not limited limitation, graphic design, font, logos, content, images, text, graphics, illustrations, photographs, databases and other items that appear on the web) code, unless otherwise indicated, are the exclusive property of the owner of the website or third parts. In this sense, the owner of this website expressly reserves all rights.

Liability regime

Liability for the use of website

Users are solely responsible for any infringements which may be incurred or damages caused by the use of the Web, being the owner of the website, its partners, group companies, collaborators, employees and agents exempted from any kind of liability that might arise from the actions of the user.
The holder of the Web will use all efforts and reasonable means to provide updated and reliable Web information, however, the owner of the Web assumes no guarantee regarding the absence of errors or possible inaccuracies and / or omissions in any of the content accessible through this website.
Users are solely liable for any claim or legal, judicial or extrajudicial action initiated by third parts against the owner of the Web based on the use by the User of the Web. In your case, you assume all costs, expenses and indemnities incurred to the owner of the Web because of such claims or legal action.

Responsibility for the operation of the Web

The owner of the Web excludes all liability that might arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of the electronic system, motivated by reasons beyond the owner of the Web.
The holder of the Web also excludes any liability arising from delays or blockages in the operation of this electronic system caused by deficiencies or overload of telephone lines or the Internet, as well as damage caused by third parts encroachments illegitimate beyond the control of the owner of the web.
The owner of the Web is authorized to temporarily suspend, without notice, access to the Web because of maintenance, repair, renovation or improvement.

Liability for links

The links contained on the website and the websites belonging to the same can lead the user to other websites operated by third parts.
The owner of the website declines any responsibility regarding the information that falls outside the Web and their websites, since the function of the links that appear is only to inform the user about the existence of other sources of information about a particular subject.
The owner of the Web is exonerated from any responsibility for the proper functioning of such links, the results obtained through these links, the veracity and legality of the content or information that can be accessed, as well as any damages that may suffer the user under the information found on the linked website.

Policy regarding personal data obtained through the web

Through forms

Without prejudice to the provisions stated in each of the forms on the Web site and its web pages, when users provide their personal data is expressly authorizing the owner of the Web to the processing of personal data for the purposes that in the same are indicated. The holder of the Web will incorporate data provided by the user in a file owned by the same duly communicated to the Data Protection Agency.
The User or their representative may exercise their rights of access, rectification, cancellation or opposition by a signed written request to the address listed in the “Business” section of this website.

Through Cookies

This site uses cookies. Cookies are small data files that are generated on the user’s computer and allow us to know the following information:

  • The date and the hour when the user visited our website the last time ;
  • The content design that the user chose in his first visit to our website;
  • Security elements involved in controlling access to restricted areas;
  • The user identifier encrypted in our database;
  • The user login;
  • The date of the server and the local date of the client;
  • The default language of publication.

Users have the option to prevent the generation of cookies by selecting the appropriate option in your browser program.

Confidentiality

The owner of the Web is committed to fulfilling its obligation of secrecy of personal data and its duty to keep confidential and take the necessary measures to prevent alteration, loss or unauthorized access, given in current state of technology.

User observations

The User guarantees that the information, material, content or comments that are not their own personal data and that are provided to the owner of the Web through the Web, do not infringe the rights of intellectual property of others, nor any other provision legal.
Information, materials, content, opinions or observations that the User provides to the owner of the Web, is considered non-confidential, reserving the owner of the Web the right to use them as it deems most appropriate.

Modifications of the Terms of Use

The owner of the website reserves the right to modify, develop or update at any time and without notice, conditions of use of this Web. Users will be automatically bound by the conditions of use in force at the time you access the Web, so you should periodically read the conditions of use.

Applicable law and jurisdiction

All disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by Spanish law, and subject to the jurisdiction of the Courts of the owner of the Web address.

Payment methods

How do I buy at the online store youngandbeautifood.com?

Select the products you need and the respective amounts. Then you can complete your order whether you are registered user as if you are free user . Though being registered youngandbeautifood.com you can enjoy all the advantages of making a quick and easy shopping.
Check your basket, the products, quantity and value are what you want, and enter your data delivery and payment.

What types of payment offered Young and Beautifood?

  • Using your credit / debit card;
  • Through ¡upay!
  • Direct bank transfer.

Can I buy with any credit card or debit card?

You can make your purchase with any Visa or Masterd Card.

Is it safe to buy in youngandbeautifood.com with credit / debit card?

Once you finish your purchase payment by debit card or credit card, I refer you to the payment gateway Redsys. No card data is stored on our servers, which makes payments 100% secure.
In addition, the payment gateway is secured with Verified stamp by Visa.

Why it may be rejected my credit / debit card?

Your card may be rejected by one of the following reasons:

  • Maybe some data entered is incorrect. Check that you have correctly filled in all the necessary fields;
  • The card may have expired. Make sure your card does not exceed the validity date;
  • It may have been reached the limit of the card. Check with your bank card has not exceeded the amount allowed for purchases.

What is ¡iupay!?

It is a bank digital wallet that allows very easily store all your cards to make purchases on the Internet. If you want to know more about this service you will find more information iupay.es

If I pay by Bank Transfer Direct, the purchase amount is increased?

Payment by bank transfer may increase the amount of your purchase under the terms of your bank.
Once we have received your order we will send you an email with information so you can make the deposit.
We need to send us proof of the transfer to this mail hola@youngandbeautifood.com to go quicker with the process.
If the transfer is not made within 48 hours, your order will automatically be deleted.

How I can make sure I made my purchase?

Once done your order, you will receive a confirmation email. If you do not receive, contact us on the phone customer 603 843 407 Monday to Thursday from 9.00 to 13.30 and from 14.30 to 18.00 and Friday from 9.00 to 14.30 h. or by email to the address hola@youngandbeautifood.com. Saturdays, Sundays and holidays closed.

Shipping and Returns

Once the purchase is done the customer receives the order within 24-48 h weekdays in the right place (excluding holidays). In case of absence, the messenger will call the phone that have left us as a contact to realize the next time and date of delivery.

If you decide that delivery is made in a different direction than requested, Young and Beautifood is not responsible for the extra costs generated by such delivery.

Weekends and holidays no deliveries will be made, leaving only effective these for weekdays.

For now, we deliver to all Spain except Canary Islands, Ceuta and Melilla, although we are working on it;)

Returns will only be accepted within a maximum 24 hours for errors in order picking or products that have been damaged in delivery. To manage your claim, you need to send us a picture of / the products in question to hola@youngandbeautifood.com

Then the reimbursement of the product/s are made or sent back the items, as the customer prefers.

Frequently asked questions

What are the advantages to be registered?

  • The system will automatically recognize you and make your purchases will be easier and faster;
  • No need to fill out the form every time you enter;
  • You will be informed of our promotions and offers;
  • You can see your historical instantly and be aware of the status of your order.

What places sends Young and Beautifood?

For now, we deliver to all Spain except Canary Islands, Ceuta and Melilla, although we are working on it;)

I forgot my password what do I do?

If you are registered but you forgot your password, you can recover through Enter option you will find in the top right menu of the online store. In this section you can click on the question Forgot your password? We just need you indicate your email address and we’ll send a message for you to choose a new password.

How I can know if i end my purchase correctly?

At the end of your purchase, you will receive an email with your order number, the mail is proof that in Young And Beautifood are working on your submission. Save the email, remember that for any management regarding your order we ask you to provide us with that number.

How do I know the delivery time of my order?

Once you have successfully completed the purchase, you will receive the order within a maximum of 24-48 hours in the place we have indicated. You can find more information in the section “Shipping and Returns”. (Excluding holidays)

Is it the same email order confirmation that the invoice?

No, the order confirmation email is the proof that we are working on your request. Your invoice can download by logging into “My Account”. If you are not registered, we will send you an email with the attached invoice.

If I made a mistake in the order and make payment and what should I do?

In case you’ve mistaken for a product of the same amount, please contact us as soon as possible to proceed, if the shipment has not been made, modification of the order. If the order has left our warehouse we can not make any changes. If, however, if you paid through bank transfer and the order has not left our warehouse, we can meet the changes you need to do.
Remember you can send an email to hola@youngandbeautifood.com

Where I can disenroll?

You can access your data and/or modify them at any time through the option of My Account that you’ll find in the top right menu of the online store. To unsubscribe send an email to baja@youngandbeautifood.com. And we process it as soon as possible.

Cookies policy

Definition and function of cookies

What are the cookies? A cookie is a file that is downloaded to your computer, tablet, mobile or other terminal (hereinafter equipment) when accessing our website or you run our application. Cookies allow us to store and retrieve information about your browsing habits or computer from which you access generally anonymous and depending on the information they contain, if these previously registered to recognize you as a user or customer.

The information obtained is related to the number of pages you visit, the language, the place from which you come, the number of new users, frequency and recurrence of visits, the duration of your visit, browser or equipment from which you make the visit or run the application.

What types of cookies used this site?

  • Own cookies: those that are sent to your computer from a domain or computer managed by us.
  • Third party cookies: those that are sent to your computer from a computer or domain that is not managed by us, but by another entity that is data obtained through cookies.
  • Session Cookies: A type of cookies that expire when you leave our website or close the application.
  • Persistent Cookies: A type of cookies that remain stored on your computer for a longer period of time, which can be from a few minutes to several years.
  • Analysis cookies : Those that well treated by us or by third parts, allow us to quantify the number of visits and the use made by users of our application in order to make a measurement and statistical analysis of their use to correct the deficiencies detect and facilitate the use of our website or application.

Authorisation, revocation and deleting cookies

If you wish, you can allow, block or delete cookies installed on your computer by configuring your browser options installed on your computer or from the privacy settings of the computer from which we viewed, if you do not allow the installation of cookies in your browser you may not be able to access any section of our website.

For example, you can find information on how to do so if you use as your browser:

  • Firefox from https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
  • Chrome from https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
  • Explorer from https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
  • Safari from https://support.apple.com/kb/ph5042
  • Opera from https://help.opera.com/Windows/11.50/es-ES/cookies.html
  • If you want you can see the videos developed by the Spanish Data Protection Agency in order to explain how to set privacy options from different platforms and equipment.
    https://www.agpd.es/portalwebAGPD/CanalDelCiudadano/protegetuprivacidad/index-ides-idphp.php

Own cookies

  • PHPSESSID: expires at the end of the session and its purpose is to identify the session number.
  • WooCommerce cart hash: expire at the end of the session and its purpose is to recognize user preferences.
  • WooCommerce intens_in_cart: expire at the end of the session and its purpose is to recognize user preferences.
  • woocommerce_recently viewed: expire at the end of the session and its purpose is to recognize user preferences.
  • wordpress_logged_in: expire at the end of the session and its purpose is to recognize user preferences.
  • wordpress settings v1: expire at the end of 1 year and its purpose is to recognize user preferences.
  • wordpress_settings_time_1: expire at the end of 1 year and its purpose is to recognize user preferences.
  • wp_wordpress_session: expire at the end of 2 days and its purpose is to recognize user preferences.
  • yith_wcwl_products: expire at the end of the day and its purpose is to recognize user preferences.

For more information on using cookies Young and Beautifood you can contact us via email: hola@youngandbeautifood.com.

Third Parts Cookies

By using our site or application on your computer are downloaded third-party cookies:

GOOGLE ANALYTICS

  • ga: expire two years after its creation or restoration.

The purpose of all Google Analytics cookies is the analysis of the use of websites, if you want more information on their use can contact them from the https://www.google.com/analytics/ page.